Feedback / Complaints

Feedback Form Download

We value feedback, without it we can't improve. Our feedback forms available in the clinic can also be downloaded here.

You are able to: Give a Compliment, Give Positive Feedback, Give Negative Feedback, Make a Complaint.

Please return the form by post or email.

If you prefer you can email us with your feedback, complaints or queries, please email

We will endeavour to deal with your complaint within 72 hours and if required a Manager will contact you.

Where possible we will identify actions to help prevent the problem occurring again.

NS Downloadable Feedback Form CFBFV2r1 05.09.2022 (pdf)